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P31C800 — Combination charging socket, AC electrical system supply – open circuit

Combination charging socket, AC electrical system supply – open circuit. The Taycan, Panamera (971), Panamera (972) and Cayenne report this code; below is which control unit sets it on each model and how to read and clear it.

Which models and control units set P31C800

Porsche Taycan

Porsche Panamera (971, 2017–2023)

Porsche Panamera (972, 2024–)

Porsche Cayenne (9YA)

How to read and clear P31C800

  1. Plug a standard ENET (Ethernet-to-OBD) cable into your Porsche's OBD port and your Mac or Windows PC.
  2. Open STEUER14, pick your car and run a fault scan: every control unit is read, and P31C800 shows with its status, its full description and the freeze frame when the unit stores one.
  3. Fix the cause first, then clear the fault memory and scan again to check it stays away. Reading and clearing fault codes is free on every control unit.

More about fault memory in the manual →

Download STEUER14 — free fault reading

Other codes of the On-Board Charger 2

P1BCC00External charging infrastructure – fault in line conductor L2 and L3
P1BCD00External charging infrastructure – fault in line conductor L1 and L3
P1BCE00External charging infrastructure – fault in line conductor L1 and L2
P31C500Reduced performance due to excessive coolant temperature
P31C600AC input voltage – electrical system fault
P31C700Charging socket AC, AC electrical system supply – open circuit
P31C900LED module charging socket A, Electrical error
P31CB00Immediate upload button, sticks closed
P31CC00Button for loading profile, sticks closed
P31CD00AC charge port door locking activation, electrical fault
P31CE00Combination charge port door locking activation, electrical fault
P31CF00Charging-socket lid A, locking detection, electrical fault

All 110 codes of this control unit →

Fault names come from the manufacturer's diagnostic data. STEUER14 is independent and not affiliated with Porsche AG. A code tells you what a control unit detected, not always which part failed — check wiring, supply voltage and related codes before replacing parts. STEUER14 shows each fault's full description, status and freeze frame on the car.