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B187007 — Multimedia system control head, Directory down button - mechanical error

Multimedia system control head, Directory down button - mechanical error. The Taycan, 911 (992), Panamera (971), Panamera (972) and Cayenne report this code; below is which control unit sets it on each model and how to read and clear it.

Which models and control units set B187007

Porsche Taycan

Porsche 911 (992)

Porsche Panamera (971, 2017–2023)

Porsche Panamera (972, 2024–)

Porsche Cayenne (9YA)

How to read and clear B187007

  1. Plug a standard ENET (Ethernet-to-OBD) cable into your Porsche's OBD port and your Mac or Windows PC.
  2. Open STEUER14, pick your car and run a fault scan: every control unit is read, and B187007 shows with its status, its full description and the freeze frame when the unit stores one.
  3. Fix the cause first, then clear the fault memory and scan again to check it stays away. Reading and clearing fault codes is free on every control unit.

More about fault memory in the manual →

Download STEUER14 — free fault reading

Other codes of the Information Control Unit

B1853F6Amplifier - DTCP authentication error, certificate
B1853F7Rear Seat Entertainment - DTCP authentication error, certificate
B1853FARear Seat Entertainment - DTCP authentication error, signature
B1853FBRear Seat Entertainment - DTCP authentication error, certificate
B1853FCGraphics unit - DTCP authentication error, signature
B186907Control unit for multimedia system Listen button, mechanical malfunction
B187107Multimedia system control head, Directory up button - mechanical error
B188507Operator control unit in front center console - numeric keypad button 7, mechanical fault
B188607Operator control unit in front center console - numeric keypad button 8, mechanical fault
B188707Operator control unit in front center console - left menu button, mechanical fault
B188807Operator control unit in front center console - right menu button, mechanical fault
B188907Operator control unit in front center console - touch pad, mechanical fault

All 614 codes of this control unit →

Fault names come from the manufacturer's diagnostic data. STEUER14 is independent and not affiliated with Porsche AG. A code tells you what a control unit detected, not always which part failed — check wiring, supply voltage and related codes before replacing parts. STEUER14 shows each fault's full description, status and freeze frame on the car.