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B103011 — Active head restraint igniter, driver side, Short circuit to ground

Active head restraint igniter, driver side, Short circuit to ground. The Taycan, 911 (992), Panamera (971), Panamera (972) and Cayenne report this code; below is which control unit sets it on each model and how to read and clear it.

Which models and control units set B103011

Porsche Taycan

Porsche 911 (992)

Porsche Panamera (971, 2017–2023)

Porsche Panamera (972, 2024–)

Porsche Cayenne (9YA)

How to read and clear B103011

  1. Plug a standard ENET (Ethernet-to-OBD) cable into your Porsche's OBD port and your Mac or Windows PC.
  2. Open STEUER14, pick your car and run a fault scan: every control unit is read, and B103011 shows with its status, its full description and the freeze frame when the unit stores one.
  3. Fix the cause first, then clear the fault memory and scan again to check it stays away. Reading and clearing fault codes is free on every control unit.

More about fault memory in the manual →

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Other codes of the Airbag

B102A00Driver-side crash data, stored
B102B00Roll-over crash data, stored
B102C46Coding
B102D00Pedestrian protection crash data stored
B103000Active head restraint igniter, driver side
B103001Active head restraint igniter, driver side, Electrical error
B103012Active head restraint igniter, driver side, Short circuit to B+
B10301AActive head restraint igniter, driver side, Resistance too low
B10301BActive head restraint igniter, driver side, Resistance too high
B103053Active head restraint igniter, driver side, Deactivated
B103100Active head restraint igniter, frt.pass. side
B103101Active head restraint igniter, frt.pass. side, Electrical error

All 723 codes of this control unit →

Fault names come from the manufacturer's diagnostic data. STEUER14 is independent and not affiliated with Porsche AG. A code tells you what a control unit detected, not always which part failed — check wiring, supply voltage and related codes before replacing parts. STEUER14 shows each fault's full description, status and freeze frame on the car.